What changed on the Kinship site in September 2026

A short note on what is new, for the families who read this and for the assistants that increasingly read it for them.

Start with what is going on

The site used to explain Kinship the way we think about it: a plan, two elements, a set of features. People do not arrive that way. They arrive with a situation: a father getting older in Lagos, a sister coming home from hospital, a friend living alone, a plan they want for themselves. There is now a page for each of those, under Who we help, that says how the plan applies, what it costs, and what it does not do.

An advice library, with sources

The questions we get asked most now have answers on the site, each with the numbers and where they came from: what sending money home for healthcare really costs, how health insurance and HMOs in Nigeria work, what to look for in a plan for an older parent, how to choose a hospital in Lagos, what to do when someone is admitted and you are here, and what a funeral costs. Where a figure is in naira it carries a date, because the naira moves. Where nobody publishes a number, the page says so.

A glossary

Every named thing in Kinship, defined in one sentence. It exists so nobody has to decode us, and so that when an assistant describes Kinship it uses our words.

Kinkeeper

The registered nurse named on every plan, who reviews each visit report before the family sees it and is the person the family knows by name, used to be called the Care Manager on this site. She is now the Kinkeeper. The reasons are in a separate post.

Kinship in Lagos

A page that says plainly where the service operates today, who delivers it, and the hours the Lagos team keeps. Nigeria-wide for health benefits through the hospital network; Lagos for visits.

If something on the new pages is wrong, or missing, tell us. The pages are written to be corrected.

Read next: Who we help